Professional Qualifications

BS Business Management Empire State College

Director of Grief Support for Veterans Funeral Care in Clearwater, FL

Community Outreach for Veterans Funeral Care

Former Director of Grief Support for seven cemeteries in the Buffalo, NY area

Certified Grief Services Provider, Certified Grief Management Specialist

Certified Funeral Celebrant – Officiates at funeral services regularly

Regular columnist for YB News (Nomis Publications) Funeral Home & Cemetery News

Regular blogger on Legacy.com

Occasional columnist for ICCFA (International Cemetery, Cremation and Funeral Association)

and Grief Digest Magazine

Conducted a research project with a local professor into the ways humor is used to help people

cope when grieving titled: Humorous Communication During Bereavement: Intrapersonal and

Interpersonal Emotion Management Strategies

Created a DVD and CD to help people who are grieving get relief from the overwhelming

emotional pain of grief called: Bandages for Your Heart.

Author of a CareNote: Using Humor to Overcome Grief

Author of booklet: A Brief Exploration of Grief

Author of a book: If Stress Doesn’t Kill You, Your Family Might

Contributing author in: Thin Threads: Mentors and Teachers

Contributing author in: Remembering Our Parents

Certified Laughter Leader – Conducted only laughter club held at a cemetery anywhere in the

world

Have been on many local TV and national radio programs speaking about humor and grief